Invoice & Transactions Tutorial

Invoicing & Bill

Suggested articles

Invoice & Transactions Tutorial

Learn how to create, update, and track invoices, filter records, change payment status, and review transactions. Perfect for school admins, accountants, and tutors who need simple and clear billing management.

Step 1: Navigate to the Invoices Section

From the left sidebar, go to:

Reports → Invoices

You’ll land on a tabbed page with:

  • Summary – high-level view of families, balances, and invoice health.

  • Invoices – detailed list of issued invoices.

  • Transactions – payments, refunds, charges, and discounts.

Step 2: Understand the Financial Summary (Overview)

  • Total Families – how many families are active in your billing cycle.

  • Owing – amount not yet received.

  • Prepaid – advance payments received (credit).

  • Total Invoices / Paid / Unpaid – breakdown with values and counts.

This helps you instantly know the health of your revenue cycle.

Step 3: View and Manage Invoices

Go to the Invoices tab to see the full list:

  • Invoice Number

  • Client (family)

  • Issue & Due Dates

  • Amount & Balance

  • Currency

  • Status (Pending, Paid, Void)

Quick Actions (three dots on right):

  • Change Status (Refund)

  • Download the invoice PDF

Step 4: Use Filters for Fast Navigation

Click Filters to refine search by:

  • Invoice ID

  • Client

  • Invoice/Due Dates

  • Status

Use Sort to organize by date, name, or amount.

FAQs

Q: How do I know which invoices are unpaid?

Go to the Invoices tab, sort or filter by status “Pending” or “Unpaid Invoices” box in the header.

Can I track manual vs. online payments?

Yes, in the Transactions tab, the payment method appears clearly (Stripe/Manual).

What happens when I void an invoice?

It’s marked inactive and won’t reflect in balances — useful for errors or canceled services.

How can I view only one family’s invoices?

Use the Client filter under the Invoices tab.

Can I export data for accounting?

Absolutely. Use the Export CSV option in Transactions.

Go to the Invoices tab, sort or filter by status "Pending" or "Unpaid Invoices" box in the header.

Yes, in the Transactions tab, the payment method appears clearly (Stripe/Manual).

It’s marked inactive and won’t reflect in balances — useful for errors or canceled services.

Use the Client filter under the Invoices tab.

Absolutely. Use the Export CSV option in Transactions.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article